BigCommerce Premium Support

One Take Media is pleased to present our Bigcommerce Premium Support Packages, these are specialized Bigcommerce maintenance plans for Bigcommerce owners. Save yourself the time and the headache of maintaining your store and let the Bigcommerce experts at One Take Media do the heavy lifting.

We will provide maintenance for the following

  • Add, modify, or remove product listings.
  • Add, reposition, modify or remove images.
  • Add, reposition, or remove copy.
  • Add, modify, or remove Web store configurations including shipping, taxes, payment, and promotion options.
  • Add, reposition, or remove links between your Web store and a separate Web site.
  • Add or remove meta tags to improve search engine rankings.
  • Change the Bigcommerce template in your Bigcommerce Web store.
  • Add Flash, dynamic content, or Java script.
  • Modify notification e-mails.
  • Changes to html/css/js/bigcommerce code to address broken functionality in already existing code.
  • Changes to html/css/js/bigcommerce code to change functionality in already existing code.
  • Many other modifications (send us an e-mail about anything you don’t see on this list).
  • 30 min monthly phone consultation for each package – regardless of which package you pick.

* Exceptions include; Custom Web Design, HTML to Bigcommerce template conversions, Creating new functionality in Bigcommerce code that doesn’t already exist*

To get started simply choose the package that best meets your monthly maintenance needs.

$65/mo – 30min/mo – Pay Yearly and save 25% – E-mail [email protected] for more details





$120/mo – 1hr/mo – Pay Yearly and save another 25% – E-mail [email protected] for more details





$310/mo – 3hrs/mo – Pay Yearly and save another 25% – E-mail [email protected] for more details





We also offer a 6 hour a month package for one year, $700/mo if you wish to pay monthly or you can save $1,400 a year and pay a one time payment. E-mail [email protected] for more details on this plan.

By clicking on “Subscribe” you agreed to the Terms and Conditions.

Time Allotted Per Month Cost Per Month
1/2 Hour $65 – Pay Yearly and save 25% – E-mail [email protected] for more details
1 Hour $120 – Pay Yearly and save 25% – E-mail [email protected] for more details
3 Hours $310 – Pay Yearly and save 25% – E-mail [email protected] for more details
6 Hours $700 – Pay Yearly and save 25% – E-mail [email protected] for more details

 

*time does not carry over to the next month*
*billed to you every 30 days via paypal*

We can also discuss a custom maintenance plan if that you have a need for hours greater than outlined. E-mail Matthew at [email protected] with details of your site or project.

Each time you need work done send a maintenance request to [email protected]. One Take Media will e-mail you a confirmation notice that will include details of your maintenance request and how much time it will take to complete within 12 hours (usually sooner). Upon completion, One Take Media will send an e-mail that includes the balance of time you have for that month.

If a maintenance request will take longer than originally estimated you will be informed before any more work is done, you can elect to continue the job at a discounted rate. If the project takes less time than expected you will be notified of the time remaining for that month.